Enhance guest experience and streamline their journey from pre-arrival to departure with our comprehensive Guest App.
Fast deployment
You can implement our platform in just 2 weeks.
Modular App
You can add as many features as you want.
Fully customisable
Totally personalised hotel branding and content.
Fully integrated
Integrated with 150+ hotel systems, including major PMSs.
Impress your guests with useful features
Our hotel guest app allows you to offer in one single platform a series of tools that enable a fully integrated guest experience. Guests can use the app to check in and check out online , access their room with a digital key, make in-room service requests, and access a customized City Guide with GPS-guided routes and useful information such as weather, news, and flights.
- Concierge Chat: Provide guest messaging via chat, handled by staff or AI chatbots to simplify language barriers.
- Flexible Sign-In Options: Increase adoption with multiple sign-in methods, including loyalty card, reservation details, or room number and last name.
- Push & In-App Campaigns: Display attractive messages to app users, with image and call to action buttons.
Pre Check-in
Guests can conveniently complete their personal details online before arrival.
Online Check-in
Guests have the freedom to check-in themselves once the room is ready.
Learn more.
Mobile Key
After check-in, guests can unlock their room with a digital key straight from the hotel app. Learn more.
Express Check-Out
Guests can consult their bill in real-time and request an express check-out in the App.
Everything your guests need in one place
Room Control in their hands
Our hotel app gives guests an intuitive way to control their room environment (lighting, temperature, and drapes) right from their phone. Integrated with major room control system vendors.
Hotel TV Remote in the App
Elevate comfort by letting guests control the TV and VoD from their phones.
The room extension on the guest’s phone
Guests can make and receive calls with a VoIP service right from their devices, featuring speed-dials for hotel services and one-touch bookings. Integrated with your hotel’s IP-PBX system.
Let them explore with an Interactive Hotel Map
Make sure your guests can easily navigate around your hotel and offer an interactive resort map with services and points of interest.
Activities Calendar so guests won’t miss a thing
Your guests can browse a categorized planner of upcoming activities, complete with details and the ability to book and pay online.
You decide how guests connect with your hotel
Web App
No downloads needed! Guests can access all the necessary information directly through their mobile browser, by simply accessing a link or scanning a QR code.
Native App
We develop a completely customizable app, to match your brand, with all the Web App features, plus Mobile Key, Softphone and Push Notifications.
Try our demo
Dive in and explore the features firsthand!
Scan the QR code using your camera and test the Nonius’ Guest Web App demo – no downloads.
BOOK A FULL DEMO
Frequently asked questions
Is there an option for guests to communicate with the hotel via the app?
Yes, guests can make real-time service requests through the Nonius Guest App, such as requesting room cleaning, extra towels, or restaurant reservations. Additionally, the app includes a live chat feature, allowing guests to communicate directly with hotel staff for any assistance or enquiries.
Can we brand the Nonius app to match our hotel’s identity?
Yes! We provide a fully customizable, branded mobile app tailored to your hotel’s look and feel. You can add your logo, color scheme, and branding elements to ensure a seamless brand experience for your guests.
Can guests access hotel services without downloading the app?
Yes, in addition to the mobile app, Nonius also offers a web app solution. This allows guests to access hotel services via their mobile browsers, providing app-free convenience for those who prefer not to download an app.
Is support provided for the hotel guest app?
We provide 24/7 customer support, including technical assistance, training, and help with app updates. Our team is available to resolve any issues quickly.
